Privacy Policy

Who We Are

This Privacy Policy applies to New Smyrna Beach Epoxy Flooring & Concrete Polishing ("we," "us," or "our"), a concrete flooring contractor located at 206 Rush St, New Smyrna Beach, FL 32168. Our website is located at newsmyrnabeachepoxyflooringandconcretepolishing.com. If you have questions about this policy, you can reach us at estimates@newsmyrnabeachepoxyflooringandconcretepolishing.com or by calling (386) 282-0262.

Information We Collect

We collect information in the following ways:

Information You Provide

When you fill out a contact or estimate request form on our website, we collect the information you enter, which may include your name, phone number, email address, and a description of your project or flooring needs. We only collect what you choose to share.

Information Collected Automatically

When you visit our website, certain information is collected automatically by our web hosting and analytics tools. This may include your IP address, browser type, device type, pages visited, time spent on pages, and referring URLs. This information is used in aggregate to understand how visitors use our site and to improve it.

Cookies

Our website may use cookies - small text files stored on your device - to support basic website functionality and analytics. Cookies do not contain personally identifying information on their own. You can control cookie settings through your browser. Disabling cookies may affect some website features.

How We Use Your Information

We use the information we collect to:

• Respond to estimate requests and contact form submissions
• Schedule on-site consultations and follow up on project inquiries
• Communicate with you about your project before, during, and after work is completed
• Improve our website based on how visitors use it
• Comply with legal obligations if required

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Third-Party Services

Our website uses third-party services to operate effectively. These may include:

• Form providers - We use a third-party form tool to collect estimate requests. Information you submit through a form is processed by that provider and transmitted to us. Their privacy policy governs how they handle that data.
• Analytics tools - We may use tools such as Google Analytics to understand website traffic patterns. These tools collect anonymized data about your visit. You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.
• Maps - We embed Google Maps on our contact page to display our office location. Google may collect information when you interact with the map. Please review Google's privacy policy for details.

We choose third-party providers carefully, but we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you interact with through our site.

Data Retention

We retain the information you provide through contact and estimate forms for as long as it is needed to respond to your inquiry and complete any related project work. If you do not proceed with a project, we do not retain your information indefinitely. You may request deletion of your information at any time by contacting us at estimates@newsmyrnabeachepoxyflooringandconcretepolishing.com.

Your Rights

You have the right to:

• Ask what personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of any marketing communications from us

To exercise any of these rights, contact us directly at estimates@newsmyrnabeachepoxyflooringandconcretepolishing.com or (386) 282-0262. We will respond within a reasonable timeframe.

Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information through our website, please contact us and we will remove it promptly.

Security

We take reasonable steps to protect the information you share with us. Our website uses HTTPS encryption for data transmitted between your browser and our server. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically to stay informed about how we handle your information. Continued use of our website after changes are posted constitutes your acceptance of those changes.

Contact Us About This Policy

If you have any questions or concerns about this Privacy Policy, please reach out: